We will:
Provide information explaining the purchase process in a clear and helpful manner.
Provide you with information about your chosen home, including the available options for finishes and interior choices, if applicable.
Keep you regularly updated throughout the build process and prepare you for when your home will be ready.
Help you understand our health and safety policies, if you are visiting our construction sites.
Invite you to attend a home demonstration in your new home, where our representative will explain the operation of its features.
Explain your home's two-year warranty and what you can expect from us during this time, plus an overview of the NHBC 10-year Building Guarantee.
Present you with a Home Owner Manual containing warranties, guarantees, guidance on maintenance and servicing and the contact details for your aftersales team.
Provide you with an aftersales service to assist and answer any queries you may have once you taken ownership of your new home, including a formal complaints process should you feel unhappy about the service you have received.

Award Winning
Have you heard? Lendlease has won the 2021 Gold Award in the latest independent customer satisfaction awards for the ninth year running!
Great quality
‘Great quality, good design, and they have a very eco-friendly design. It's a great development. it doesn't feel like a new build.’
Cambium buyer
Cambium buyer
Very good
‘In terms of the whole process I found it very good and in terms of the handover and the condition of the flat, I've not had any major issues’
West Grove buyer
West Grove buyer
Made me feel confident
‘They kept me informed and I like their service. They made me feel confident and comfortable about them. I have already recommended them to my friends.’
West Grove buyer
West Grove buyer
Brilliant
‘The way they dealt with situations and kept us informed has been brilliant.’
West Grove buyer
West Grove buyer
Process was good
‘I made a good investment, the process was good and there was nothing for me to worry about.’
West Grove buyer
West Grove buyer
Extremely satisfied
‘They made me feel good throughout the entire process and I am extremely satisfied.’
Hungate buyer
Hungate buyer